Frequently Asked Questions
¿Why do I have to fill in a form?
¿What if I’m not sure what type of property I’m looking for?
You can tell us your idea, that’s what we are here for: to advise you. We know the market, whether it is residential or investment. We know which areas and which prototypes generate the highest returns and added value.
Does the personalized assistance service have any cost?
>strong>NONE. Our fees come from the intermediation so, once the sale is concluded, we charge our commission for intermediation which is included in the sale price.
¿How does the contact process work?
Depending on the type of project you want and the time it takes us to know more details about your search the process can take from 2 to 5 days.
We will then send you the first draft with a selection of developments with basic information. If you’re not satisfied with any of these developments in this collection, we will continue narrowing the search with a more specific selection until we find the property you are looking for.
¿Can you offer developments not listed in your website?
Yes. If you find a project that is not on our website and you like it, we contact the developer, analyze it and send you all the information about it (as long as it meets the standards of security and legal certainty that we have as a policy)What happens once I decide to buy through One to One?
What happens after I purchase a pre-sale property?
I am an ex-pat, can I purchase a property in the Riviera Maya and its surroundings?
But don’t worry, we will help you with that too.
What makes One to One stand out?
We understand that clients put in our hands the fruit of their labor, perhaps even their lifetime efforts, and it is our primary objective to provide them with professional service, constant training, and to be up to the task of the type of business we are brokering.